Shipping is included in the cost of the product. The shipping period may vary depending on where the product is originating from. BUYMA allows customers to communicate directly with their personal shoppers to negotiate delivery options. Please note that customs import/export duties, VAT, or other taxes may apply upon delivery, which are the responsibility of the customer.
Returns - All sales of goods and other items on BUYMA cannot be returned to the seller for a refund, or exchanged for another item, except in limited case.
Authenticity
Buyma is committed to ensuring the authenticity of every item sold on our website. Buyma’s zero-tolerance policy and money-back guarantee allow our customers to shop with confidence. Please visit our Authenticity Policy for more details.
HOW TO BUYMA
1. YOU : CONTACT SELLER AND PLACE YOUR ORDER
When you’ve found your perfect item, contact the personal shopper directly to ask any questions, then place your order!
2. PERSONAL SHOPPER: BUYS AND SHIPS DIRECTLY TO YOU!
Your personal shopper will go out and purchase your item and ship it directly to your doorstep with free shipping!
*actual delivery period may vary depending on where the customer is located.
Profile
Welcome to LUCIA'S SHOP
Thank you for visiting our store☆ If you have any questions, please click the "Contact Seller" button to send us a message. Let us know your thoughts.
I live in Tokyo and have been a personal shopper at BUYMA for about 8 years. You can find the brand you want! After your purchase, we will inspect the item again, pack it carefully, and ship it promptly.
We value smooth communication and will support you at any time. Enjoy shopping at "LUCIA".
We mainly purchase from Europe and Japan. We will do our best to make sure you can enjoy shopping with peace of mind, so thank you for your support. Because it is a shopping that does not meet face-to-face, we try to make careful transactions so that you can relieve any anxiety.
If you have any concerns, please feel free to contact us.
We are taking the following measures to ensure that you can shop with peace of mind.
☆Commitment to peace of mind☆ We always inspect the item before shipping to check that there are no problems. If you wish, we will send you a copy of the receipt with the purchase date written on it (the amount will be concealed). If you have any concerns, please refer to the link below. [Buyma's Authenticity Guarantee] https://www.buyma.us/authenticity/?_ga=2.88199443.925025498.1716001538-1907821136.1716001538
My Policies and Promotions
★All products are purchased from official stores, authorized dealers, and official online shops. Please rest assured that they are 100% authentic. ★Products are purchased after your order is completed. ★It will take approximately 2 to 4 weeks for delivery. ★Products will finally be shipped from Japa...
★All products are purchased from official stores, authorized dealers, and official online shops. Please rest assured that they are 100% authentic. ★Products are purchased after your order is completed. ★It will take approximately 2 to 4 weeks for delivery. ★Products will finally be shipped from Japan. ★Inspection standards for items purchased overseas tend to be looser than in Japan, so even new items may have some dirt. Please note. ★Please note that the color of the image may look different from the actual product. ★Please note that we cannot accept exchanges or returns due to customer reasons, such as the size or color being different from what you expected.
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